Shipping policy

Shipping Policy

Processing Time
Orders are processed within 3-5 business days of purchase before shipping. Orders placed on weekends or holidays begin processing the next business day. You will receive a confirmation email with tracking information once your kit ships.

Shipping Rates and Delivery
We offer flat-rate standard shipping via UPS. Expedited shipping is available at checkout for an additional fee via. Delivery estimates are not guaranteed and may vary due to carrier delays outside our control.

Shipping Address
You are responsible for providing an accurate shipping address at checkout. We are not responsible for orders delayed, lost, or misdelivered due to an incorrect or incomplete address. If you notice an error after placing your order, contact us immediately at info@lotsasleep.com — we can only make changes before the order has shipped.

Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow up to 24 hours for tracking information to update after it's issued.

Lost or Delayed Packages
If your tracking shows delivery but you have not received your package, or your package appears lost in transit, contact us at info@lotsasleep.com within [X days] of the expected delivery date so we can investigate with the carrier.

Damaged Packages
Please inspect your kit upon arrival. If it arrives damaged, contact us immediately at info@lotsasleep.com — see our Return & Refund Policy for details on how damaged items are handled.

Shipping Restrictions
We currently ship only to addresses within the United States. We do not ship to P.O. boxes. If you are located outside the U.S. and shipping into the EU, note our EU 14-day cooling-off provisions in our Return & Refund Policy.

Questions
If you have questions about shipping, contact us at info@lotsasleep.com.